NEW QUESTION 1
You are the administrator for an organization that uses Microsoft Dynamics 365, which users access through the apps for phones and tablets.
You are planning to introduce a new custom entity, which needs to be read-only on the app but editable when users access Microsoft Dynamics 365 online.
What should you do next?

• A. Enable the entity for mobile, and check the box for read-only in mobil
• B. In the security roles, give the users read and write access to the new entity.
• C. Enable the entity for mobil
• D. Modify the security roles so users have only read access to the new entity.
• E. In the security roles, give users privileges for Microsoft Dynamics 365 for mobile, and give them read access to the new entity.
• F. Enable the entity for mobile and a flag for read-only in mobil
• G. In the security roles, give the users read access to the new entity.

Answer: A

NEW QUESTION 2
You are working in an organization that uses Microsoft Dynamics 365.
Users in this organization need the ability to read and edit all records relevant TO What should you recommend to the mobile users?

• A. Microsoft Dynamics 365 for Phones Express
• B. Microsoft Dynamics 365 for Phones app
• C. Microsoft Dynamics 365 App for Outlook
• D. Microsoft Dynamics 365 for Outlook

Answer: C

NEW QUESTION 3
You are a network services provider for a small sales organization.
The company has no on-premises database for its users and is a complete Bring your own Device (BYOD) environment
You need to create user accounts for the sales staff for Microsoft Dynamics 365. Where should you create these accounts?

• A. Active Directory Federated Services
• B. Microsoft Office 365 administrator portal.
• C. Microsoft Dynamics AX Enterprise Portal.
• D. Microsoft Dynamics 365 administrator portal.

Answer: B

NEW QUESTION 4
Which two operating systems are supported for accessing Microsoft Dynamics when using Google Chrome? Each correct answer presents a complete solution.

• A. Windows 8.1
• B. Mac OS X 10.10
• C. Android 9
• D. Android 10

Answer: AD

Explanation: https://ax.help.dynamics.com/en/wiki/browser-requirements/

NEW QUESTION 5
You are a system administrator, and your company recently began using Microsoft Dynamics 365. You need to perform a full copy from a training sandbox instance to one of your production instances. What should you do?

• A. Switch the production instance to a sandbox, and perform a full copy from training.
• B. Place the production instance in Administration mode, and perform a full copy from training.
• C. Perform a full copy from the training instance to the production instance.
• D. Switch the training instance to production, and perform a full copy.

Answer: A

NEW QUESTION 6
You are a remote sales person using the Microsoft Dynamics 365 app on your tablet to access your data. You are now in an area where you do not have Internet access. Which statement is true?

• A. Records included in the Microsoft Dynamics 365 for Outlook offline filters have been stored on your tablet for offline access.
• B. Records included in the synchronization filters have been stored on your tablet for offline access.
• C. Records that you own have been stored on your tablet for offline access.
• D. Records recently viewed have been stored on your tablet for offline access.

Answer: B

NEW QUESTION 7
You are a system administrator for an organization that relies solely on an ISV solution for Microsoft Dynamics 365.
Your instances are scheduled to be updated.
What are two approaches for this update? Each correct answer presents part of the solution.

• A. Test the update in your sandbox environments prior to updating production.
• B. Contact your ISV provider, and follow their recommendation for this update.
• C. Update productio
• D. With an ISV solution, there is no need to go through a test process.
• E. Import the updated version of the ISV solution prior to the update of your instance.

Answer: AD

NEW QUESTION 8
You want to add new functionality to Microsoft Dynamics 365.
Which three apps, available from AppSource, allow you to achieve this goal? Each correct answer presents a complete solution.

• A. Microsoft Dynamics 365 - Gamification
• B. Customer Self-Service Portal
• C. Microsoft Dynamics 365 - Organization Insights
• D. Project Service Automation
• E. Microsoft Office 365 Groups

Answer: ADE

NEW QUESTION 9
You are a technical support specialist for your company and are responsible for supporting employee mobile devices.
The sales department recently began using Microsoft Dynamics 365. Some of the sales staff want to know if they need to use Microsoft Dynamics 365 for phones express to access the Microsoft Dynamics 365 server.
Which type of mobile device configuration requires the use of Microsoft Dynamics 365 for phones express?

• A. an iOS device with less than a 9-inch screen
• B. an Android phone that does not have a supported browser
• C. a Windows 10 phone that uses only a supported browser
• D. a Windows 8.1 phone that uses the Microsoft Dynamics 365 for phones app

Answer: A

NEW QUESTION 10
You are an administrator for an organization using Microsoft Dynamics 365 and Microsoft Dynamics 365 for Outlook.
Your users are synchronizing records but want to make a few adjustments on which fields are included in the synchronization.
Who can make this change?

• A. users with system administrator privileges
• B. users with privileges to use the Microsoft Dynamics 365 App for Outlook
• C. users with privileges to sync to Outlook
• D. users with privileges to go offline

Answer: C

NEW QUESTION 11
You are the technology director for a large company that plans to implement Microsoft Dynamics 365. You are researching the type of licensing that is required for Microsoft Dynamics 365. Which Microsoft Dynamics 365 App is only available with Microsoft Dynamics 365 Plan 2?

• A. Customer Service
• B. Operations
• C. Sales
• D. Field Service

Answer: B

Explanation: https://www.microsoft.com/en-us/dynamics365/pricing

NEW QUESTION 12
You are a system administrator at Contoso, Inc.
You need to ensure that only system administrators and system customizers have access to your development instance. What should you do? (Choose two)

• A. Switch the instance to managed.
• B. Place the instance in Administration mode.
• C. Use Security Groups to control access to the preview instance.
• D. Set the instance to Preview mode.

Answer: BC

NEW QUESTION 13
As a system administrator, you want to integrate the Office Graph from Microsoft Office 365 into Microsoft Dynamics 365. Which two steps should you take to perform this integration? Each corfeftfl answer presents part of the solution.

• A. Set up Microsoft OneNote integration.
• B. Enable Microsoft OneDrive for Business integration.
• C. Enable Microsoft Office Graph integration.
• D. Set up server-based Microsoft SharePoint integration.

Answer: CD

NEW QUESTION 14
You are an administrator for an organization that uses Microsoft Dynamics 365.
Your mobile users are often in areas where they do not have Internet access, but they still need to be able to access and edit records through the Dynamics 365 app for mobile phones.
What should you do?

• A. Instruct users to view the needed records prior to entering an area with no Internet access so they can view them through the recent records cache.
• B. Allow users to use Microsoft Dynamics 365 for Outlook, and instruct users on how to configure the offline filters.
• C. Enable the enhanced offline experience in Settings > Mobile Offline in Microsoft Dynamics 365 and adjust the Organization data download filter on each of the needed entities.
• D. In the entity settings under Outlook & Mobile, configure the Organization data download filter for each of the needed entities.

Answer: B

NEW QUESTION 15
You are the administrator for an organization that uses Microsoft Dynamics 365.
Your users are accessing Microsoft Dynamics 365 by using the app for both phones and tablets, and your forms are optimized for each.
What are your options when customizing forms for the different devices?

• A. Fields, Sections, Tabs, and Sub-grids on a form can be disabled for phones but not for tablets.
• B. Fields and Sub-grids, but not Sections and Tabs, can be disabled for phones and tablets.
• C. Fields and Sub-grids, but not Sections and Tabs, can be disabled for phones but not for tablets.
• D. Field
• E. Sections, Tabs, and Sub-grids on a form can be disabled for phones and tablets.

Answer: D

NEW QUESTION 16
Microsoft Dynamics 36b and Skype for Business are implemented at your company.
You recently became system administrator, and you notice that the Skype for Business presence is not displaying in Microsoft Dynamics 365.
What should you do in Microsoft Dynamics 365 to resolve this issue?

• A. Enable country/region code prefixing.
• B. Select the provider for Click-to-Call.
• C. Change user settings for the security roles.
• D. Enable presence for the system.

Answer: B